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Does Your CU Have an Effective Robbery Program?
Thursday, August 23, 2018 6:45 AM

Even in 2018, robberies continue to be an unfortunate fact of life for financial institutions. According to the latest statistics from the FBI, a bank is robbed every hour in the United States. In 2016 alone, American credit unions experienced 343 robberies. Collectively, criminals steal millions from financial institutions. Sometimes they have weapons, and they often threaten employees and customers.

So, it's vital that credit union staff understand what to do in the event of a robbery. If your staff's training isn't up to date, if they could use a refresher, or if you have new employees who have never had training, now is a great time to revisit your procedures for best practices that might save lives and reduce losses.

Cornerstone Credit Union League offers training on robberies and potential hostage situations to member credit unions free of charge, as a dues-supported service. The size of your credit union doesn't matter. For instance, Greg Robertson, Cornerstone's VP credit union relations, has conducted robbery training for staffs of five people and for chapter meetings of up to 100 attendees.

Cornerstone's robbery training is delivered in presentation format and/or as an interactive activity where attendees provide answers to questions. Each training takes only about an hour.

Specifically, Cornerstone's robbery training covers:

  • Goals of an effective robbery program
  • Profile of a robber
  • Security deficiencies cited by the FBI
  • Branch security considerations 
  • What you should do when a robbery is in progress
  • Actions to take after a robbery occurs

For more information on robbery training, please contact your Cornerstone Credit Union League representative.