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CU People and News Briefs
Friday, January 10, 2014 6:35 AM

Cy-Fair FCU has hired Fred Loranger to serve as vice president of sales and service. In this role, Loranger will direct all aspects of Cy-Fair’s branch operations and member resource center to ensure operational efficiency, compliance and high-quality member service. Loranger brings to Cy-Fair more than 20 years of related industry and branch management experience. He has held retail leadership positions at several financial institutions and specializes in managing and growing multi-million dollar branches. Most recently, Loranger served as a branch retail executive with BBVA Compass Bank, where he led a top-performing $80 million branch. 

“Fred has developed and led outstanding branch teams, leading financial institutions to better serve individuals, businesses and local communities,” said Cy-Fair President Cameron Dickey. “His experience will be a tremendous asset as we seek to grow our business and strengthen our reputation for personalized member service.”


Staying true to its roots in education, in 2013 A+FCU awarded 21 $1,000 scholarships to area students, provided paid student internships at its three high school branches as well as other branches, and through the A+ Education Foundation, a philanthropic arm of A+FCU, awarded $68,000 in grants to 74 local educators to improve the classroom experience for students. Through volunteerism and sponsorships, A+FCU partnered with local ISDs and colleges to support community events, education foundations and student initiatives, including donating over $70,000 to these important programs.

A+ FCU also awarded a $10,000 grand prize at its 2013 Member Appreciation Celebration to member Carmen Hinojosa. A+FCU first introduced the eight-month celebration on May 1, 2013 to show members its appreciation for surpassing 100,000 members and $1 billion in assets. Throughout the Member Appreciation Celebration, the credit union awarded 536 prizes totaling nearly $300,000. Prizes included cash, free groceries for a year and electronic tablets.


For the 19th consecutive year, AMOCO FCU’s board of directors elected to pay out more than $1 million in bonus dividends and loan interests to their members. To show their gratitude, AMOCO FCU says it gave members a 5 percent bonus on the dividends earned on deposits and/or interest paid on loans for accounts in good standing as of December 31, 2013.


SSFCU Kate Himes
Kate Himes

Security Service FCU announces several staff changes.

Kate Himes has been named vice president of asset recovery for the credit union. She will be responsible for effective operation and development of the asset recovery department, mitigating losses while providing service to credit union members in need.

With 20 years of experience, Himes most recently was vice president of loan servicing with Golden 1 CU.

SSFCU Mary Roberts
Mary Roberts

Mary Roberts has been named branch marketing and community relations manager for Security Service FCU. She will be responsible for overseeing marketing and sales campaigns, branch merchandising, community involvement and brand awareness for SSFCU’s Central Region branches.

Prior to joining the credit union, Roberts was an account supervisor with San Antonio-based, advertising agency The PM Group where she worked with multiple fast food franchise groups throughout Texas.

SSFCU Charles Goss
Charles Goss

Charles Goss has been promoted to executive vice president/chief lending officer. In his new role he will be responsible for all of the credit union’s consumer lending, mortgage lending and asset recovery operations.

Goss returned earlier this year to Security Service FCU after three years as chief lending officer at Golden 1 CU. Prior to heading west, he spent 13 years at SSFCU, eventually rising to vice president of Texas lending.

“Charles Goss has distinguished himself as an outstanding executive, leader and role model who is respected by all who know and interact with him,” said SSFCU President, Jim Laffoon.

Goss He holds a bachelor of business administration with a concentration in finance from Southwest Texas State University. He was named to the San Antonio Business Journal’s “40 Under 40” Rising Stars program in 2002. 


evolve FCU says it has just rolled out a vehicle return protection program. When members choose to finance their vehicle through eFCU, they’ll receive six months of the protection at no charge. This is a unique, one-of-a-kind program that allows members to return their vehicle and walk away in circumstances such as involuntary unemployment, and physical disability. The credit union says it’s a great service for those who feel uncertain about jumping into such a large purchase, especially after the recent government shutdown and the high unemployment rates.