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Consumer Reports Ranks CUs #1 in Customer Service
Thursday, August 13, 2015 6:40 AM

Yesterday, CNBC published a report on Consumer Reports’ ranking of industries with the best and worst customer service. Unsurprisingly, credit unions ranked #1.

The results are based on surveys collected within the last three years where 22 industries were scored on a scale from zero to 100, with 100 being perfect customer service. Credit unions topped the list with a score of 90.

The Top Five in customer service are:

#5 - Fast Food Restaurants
#4 - Pharmacies
#3 - Brokerage Firms
#2 - Auto Insurance
#1 - Credit Unions

The best of the best is Schoolsfirst FCU, a credit union for teachers in Southern California, which has nearly $11 billion in assets and 600,000 members.