Webinar: How to Serve the Undocumented New Member

Hosted by: Compliance Council

Date: Wednesday, April 4, 2018
Time: 10:00 a.m. - 11:30 a.m. CST


Whether it’s due to proximity to the border with Mexico or the proliferation of undocumented migrants to the United States in recent decades, many credit unions are faced with the ever present problem with how to properly serve undocumented members.  This presentation will outline the typical profile of anundocumented foreign national (UFN), what kinds of services UFNs need, dispel myths surrounding UFNs and banking, illustrate how your credit union can provide these services, and what challenges you might see in serving UFNs.


Compliance Council Members: $25
Non-Compliance Council Members:
(includes 2018 Compliance Council Membership)

Presenter - Frank Drake, Smith Debnam Law

Frank DrakeFranklin Drake has been a partner in the Raleigh, North Carolina law firm of Smith Debnam Narron Drake Saintsing & Myers since 1994, following a sixteen year practice specializing in creditor's rights, bankruptcy, and repossession law in Louisville, Kentucky. He has practiced in North Carolina, Kentucky, West Virginia and the federal courts of southern Indiana. For the last 30 years, he has lectured regularly at practical training courses, bankruptcy and regulatory compliance programs and webinars. Mr. Drake graduated from the University of North Carolina in 1975 with a B.A. with honors and with his law degree in 1978.

For questions about this webinar or the council program, please contact Cristina Martinez at cmartinez@cornerstoneleague.coop or 800-442-5762 ext. 6403.