2017 Branch Manager Workshop

Branches are the hub of the credit union, and branch managers are the hub of the branch. Come learn how to excel at your leadership and management role. We discuss how to build a team that works together for common goals. Hear how to coach and motivate your team to be committed to success. Don’t miss this action and solution-focused workshop and learn the secrets to be an excellent Branch Manager.

What Can I Expect to Learn?

  • Learn techniques to effectively coach – say goodbye to “shoulda, woulda, coulda” coaching.
  • Practice real-life coaching moments in a safe environment.
  • Explore different approaches to coach for opportunities.
  • Motivate your team; learn the value of intrinsic motivation.
  • Discover the difference between difficult conversations to conversations that uncover and solve difficulties.
  • Uncover the keys to WOW! service.
  • Develop your leadership skills that make a difference.
  • Prevent resistance with a simple training technique.
  • Unlock the mystery of the underperformer – what to do before you make the “I assumed error!”
  • Master the keys to time management for yourself and your team.
  • Challenge yourself to be an exceptional branch manager.
  • Confront challenges before they become real problems. Ignore this at your own peril.
  • Reveal the Pygmalion effect – is it standing between you and your success?
  • Identify coaching moments that make a difference.
  • How to leave a legacy – Don’t miss this powerful idea of leadership.

Date & Location

Dallas, September 27

Early Bird Deadline: August 28
Regular Rate Deadline: September 25

The Crowne Plaza – Dallas Galleria - Addison
14315 Midway Road
Addison, TX 75001
Reservations: 972-980-8877
Block Code: Cornerstone Credit Union League
Book Your Room Online
Room Rate: $149
Room Rate Deadline: August 29
Register

Attendees are required to make their own reservations. Group rate is under Cornerstone Credit Union League. Complimentary parking is available at the hotel.

Business casual dress is appropriate. Bring a jacket or sweater as room temperatures vary.

Schedule

Wednesday, September 27, 2017
8:30 a.m. - 9:00 a.m. Registration & Continental Breakfast
9:00 a.m. - 12:00 p.m. Session
12:00 p.m. - 1:00 p.m. Networking Lunch
1:00 p.m. - 4:00 p.m. Session

Presenter - Rory Rowland

Rory RowlandRory Rowland is a business consultant, dynamic seminar leader and author specializing in programs for helping credit unions improve their lending, technology, leadership, and communications skills. After serving as president of two credit unions and earning his CCUE, Rory began using his communications skills and specialized background in credit unions to help others in the movement be more effective. Rory has presented his high energy, fun and humorous programs in all 50 states over the past eighteen years, as well as in Canada and Mexico. Rory is continually one of the most highly rated speakers at state and national associations throughout the country, including many credit union league conferences.

Continuing Education Units

Requests for certificates of attendance are processed after the event. Contact Janine McBee, CUDE, Sr. Training Director at 800-442-5762 ext. 6634 or email jmcbee@cornerstoneleague.coop for additional information or questions.

Educational Investment

Fee Per Person

Early Bird - $325
Regular Rate - $525

Limited number of registrations available. Register early to secure your seat. Your investment includes instruction, handout materials, continental breakfast, two breaks, and networking lunch.

Registrant Cancellation Policy

Substitutions are always welcome. Registration fee refunds (less a $50 processing fee per person) are granted for cancellations received in writing two weeks prior to the workshop.

Grant Assistance

The Cornerstone Credit Union Foundation is accepting grant applications for League training events based on financial need. Applications must be received by application deadlines. Please visit the Foundation’s website to view all grant applications, guidelines and deadlines. Contact Emily Moreno, Foundation Grants Manager, at 469-385-6483 for more information.

Questions?

Call 800-442-5762 ext. 6642 or 469-385-6642 or email training@cornerstoneleague.coop.

If you have physical, medical, or dietary needs requiring special attention, please contact us for proper arrangements to be made. For more information regarding administrative policies, such as complaint or refund, please contact us at 800-442-5762 ext. 6630.