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BBB Offers Top Five Tips for Mobile Banking
Tuesday, April 9, 2013 7:00 AM

In our tech-savvy world, everything is readily accessible and convenient…even banking. Gone are the days of waiting in line at the bank or even waiting for your computer to boot up. Now you can access your checking account from anywhere in the world via your smart phone or tablet.

But consumers need to be more cautious than ever when banking through any device, as hackers can prey on the unsuspecting. The Better Business Bureau (BBB) has posted the following tips on its website:

  • Password-protect your phone or tablet so that only you can access the information on your device. This will help protect you if your phone or tablet is ever lost or stolen.
  • Never provide personal information unless you initiate contact with your financial institution. Financial institutions should not request account numbers, Social Security numbers or other sensitive information through email or text messages. If you’re not sure about a request, contact your bank by calling the number on the back of your debit or credit card.
  • Don’t stay “auto-logged in” to your accounts. Even though it’s convenient, it increases the risk that an unauthorized user will access your accounts.
  • Delete old texts from your financial institution to reduce your exposure to fraud.
  • Report lost or stolen devices immediately to your wireless provider and financial institutions.