2017 Bankruptcy & Collections Seminars: Texas

Day 1: Collections

Life for credit union collectors is not as simple as it once was.  Credit union collectors are now facing new regulatory challenges and new operational issues that impact how they legally collect delinquent loans.  This fast paced Collections Training Seminar will address and provide guidance on such topics as GPS devices on vehicles, the Telephone Consumer Protection Act, Unfair Deceptive Abusive Acts and Practices, collection letter compliance issues, new repossession pitfalls to avoid and other hot collection issues.  Practical recommendations and advice regarding effective telephone techniques and strategies will also be addressed to help make collectors more effective on the telephone.

In addition, 2017 is a legislative year in Texas and any new legislation that may impact collectors and a credit union’s collection efforts will be addressed as necessary in this year’s Collections Training Seminar.

Credit union collectors of all experience levels will benefit from this in depth look at current debt collection compliance issues and proven collection techniques and strategies.

Day 2: Bankruptcy

With nearly 800,000 bankruptcies filed in 2016, never has it been more important for credit unions to refocus on bankruptcy training, an aggressive assertion of credit union rights in the bankruptcy courts, fighting bankruptcy fraud, and ensuring compliance with the bankruptcy automatic stay and discharge injunction.  The Cornerstone Credit Union League bankruptcy seminars in 2017 will devote time, dialogue and expertise in these critical areas.  Without a sound knowledge of member bankruptcies at your credit union, the credit union will miss many opportunities for recoveries, and at the same time will be exposed to the potential for real liability.

Credit unions and credit union bankruptcy specialists will be able to maximize the credit union’s return on its collateral with a firm grasp of the credit union’s rights under the Bankruptcy Code.  Many important recent bankruptcy cases, forms and rules impact on the credit union operationally.

These seminars will be an in depth examination of credit union best practices when a member bankruptcy notice arrives including areas such as:

  • Successful handling of Texas Chapter 13 member bankruptcies
  • Critical Proof of Claim procedures, forms, redaction and more
  • Reaffirmation advice including forms completion and negotiation with debtors and debtor’s counsel.
  • Key collateral recovery methods including dealing with the automatic stay in bankruptcy
  • Many more issues critical to credit unions in particular.

The day begins with bankruptcy fundamentals and an update and refresher for experienced bankruptcy officers.  We then move on to more advanced bankruptcy principles.  Blalack & Williams attorneys practice credit union bankruptcy law in all four districts of this state.

Who Should Attend?

Presidents/CEOs/managers, loan officers, credit committee members/volunteers, collection officers, compliance officers, and any other credit union staff responsible for minimizing the credit union's exposure to bankruptcy losses, collections, or lenders in general would benefit from these seminars.

Dates & Locations

Houston, October 17-18

Early Bird Deadline: September 5
Member Source CU
10100 Richmond Ave.
Houston, TX 77042

Business casual dress is appropriate. Bring a jacket or sweater as room temperatures vary.


8:30 a.m. - 9:00 a.m. Registration & Continental Breakfast
9:00 a.m. - 12:00 p.m. Session
12:00 p.m. - 1:00 p.m. Networking Lunch (provided)
1:00 p.m. - 4:00 p.m. Session

*Includes 2 refreshment breaks

Blalack | WilliamsPresenters - The Blalack | Williams Team

Collections Seminars: Mike Blalack (with assistance from Rob Woodcock and Chris Blalack)
Bankruptcy Seminars: Charlie Williams (with assistance from Sharon Sjostrom and Tom Sharp)

View Presenter Bios

Continuing Education Units

Requests for certificates of attendance are processed after the event. Contact Janine McBee, CUDE, Sr. Training Director at 800-442-5762 ext. 6634 or email jmcbee@cornerstoneleague.coop for additional information or questions.

Educational Investment

Fee Per Person/Per Seminar

League Members Only
Early Bird - $199
Regular Rate - $249

Walk-in accommodated on a space available basis. Your investment includes instruction, extensive handouts, continental breakfast, lunch, and two (2) refreshment breaks.

Registrant Cancellation Policy

Substitutions are always welcome. Registration fee refunds (less a $50 processing fee per person/per seminar) are granted for cancellations received in writing two weeks prior to the seminar.

Seminar Cancellation Policy

Locations with less than 20 registrants two weeks out may be cancelled. In the event of cancellation, all registrants will be notified.

Grant Assistance

The Cornerstone Credit Union Foundation is accepting grant applications for League training events based on financial need. Applications must be received by application deadlines. Please visit the Foundation’s website to view all grant applications, guidelines and deadlines. Contact Emily Moreno, Foundation Grants Manager, at 469-385-6483 for more information.


Call 800-442-5762 ext. 6634 or 469-385-6634 or email training@cornerstoneleague.coop.

If you have physical, medical, or dietary needs requiring special attention, please contact us for proper arrangements to be made. For more information regarding administrative policies, such as complaint or refund, please contact us at 800-442-5762 ext. 6630.